SUPPORT — RETURNS

CANCELLATION

Posted by Pradeep Rajapaksha on

Customer may cancel an Order at any time up until the Order has been dispatched. Cancellations must be sent to RMelb@tlaworldwide.com. In the event that an Order has been dispatched, the Order will not be able to be cancelled and Clause 10 will apply if Customer wishes to return the Product.

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RETURN OF PRODUCTS

Posted by Pradeep Rajapaksha on

Any return of Product must be in accordance with the terms of this Clause 10. Customer must contact Seller by writing to RMelb@tlaworldwide.com for instructions on returns. After contacting Seller, Customer must follow any instructions provided by Seller and return the Product in its original packing, with all original accessories and contents by registered post within 30 days of the date of invoice to obtain a refund or replacement. Refunds, returns and replacements do not include postage and/or handling charges and all such charges are at Customer’s cost unless Seller otherwise agrees in writing. Seller reserves the right to refuse...

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TITLE & RISK

Posted by Pradeep Rajapaksha on

The risk of loss or damage to the Product passes to Customer on dispatch of the Product from the Seller’s warehouse for delivery to Customer by post or other means. Notwithstanding delivery of the products to Customer, title in the Product will not pass to Customer until the full amount of the Purchase Price is received by Seller and the funds cleared. If Customer’s payment is not received or is declined for any reason, Seller reserves the right to reclaim the Product from Customer’s possession, custody or control at Customer’s cost even if they have been delivered to Customer or...

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