SUPPORT — PRODUCTS

SECURE PAYMENT & FEES

Posted by Pradeep Rajapaksha on

Seller accepts the following payment methods: credit and debit card payment. Credit card payments will incur a 1.75% fee plus .30 cents per transaction for domestic transactions. To ensure protection of your details, payments are processed using a secure, third party payment gateway service run by Stripe Payments Australia Pty Ltd https://stripe.com/au/legal. Details are encrypted.

Read more →

DAMAGED PRODUCTS

Posted by Pradeep Rajapaksha on

Customer must inspect the Product on delivery and satisfy itself that the Product is not damaged. If the Product is damaged, Customer must notify Seller within 48 hours of receiving the delivery and must provide evidence of the damage, such as by way of photographs. Customer complaints should be directed to RMelb@tlaworldwide.com. Seller does not accept liability for Products lost or damaged in the mail or by Customer. Customer must comply with the requirements of Clause 10 when returning any damaged Product.

Read more →

PRODUCT AVAILABILITY

Posted by Pradeep Rajapaksha on

All in-stock products are promoted in good faith to be available at the time an order is received. Confirmation that an Order has been received is not a guarantee of availability. Customer acknowledges that unforeseen supply issues or unexpected demand may occasionally result in stock being unavailable, which may result in there being a delay in delivery of the Product or Seller cancelling an Order.

Read more →

PRICE

Posted by Pradeep Rajapaksha on

The purchase price for Products sent to Australian delivery addresses (Purchase Price) includes the Goods and Services Tax (GST) and any postage, handling, freight, insurance, customs charges, fees and other charges affecting the cost of the Product as per the front of the invoice (P&H). The Purchase Price is payable at the time an Order is placed. Prices are subject to change without notice. Sale items, promotions and specials are only available at the specified price whilst stocks last and during the designated sale and/or promotion period. Seller takes all reasonable care to ensure that all details and prices of...

Read more →

QUOTATIONS & ORDERS

Posted by Pradeep Rajapaksha on

By placing an order with Seller (Order), Customer offers to purchase Product at the price specified in the Order. Seller reserves the right to accept or reject any Order within 7 days of receiving the Order. Seller is not obliged to supply any Product until Seller accepts the Order for that Product. If Seller rejects an Order, Seller will refund any amount paid in advance by Customer for the Order. If Customer breaches any of these terms and conditions in respect of an Order, Seller may:(a) at any time cancel or suspend all or some of the Orders placed by...

Read more →